Terms Of Use

Website Terms of Use

Little Pet Vet
Last updated: 09/07/2026

These Website Terms of Use apply to your use of the Little Pet Vet website.

By accessing or using this website, you agree to these Terms of Use. If you do not agree, you should not use this website.

1. About this website

This website is owned and operated by Little Pet Vet.

Business name: Little Pet Vet
ABN: 98 622 418 839
Address: Suite 8, 10-18 Ewing St, Bentley, 6102
Phone: (08) 6119 9166
Email: reception@littlepetvet.com.au

In these Terms of Use, “we”, “us” and “our” refer to Little Pet Vet, and “you” and “your” refer to any person who accesses or uses this website.

2. General information only

The information on this website is provided for general information purposes only.

While we aim to keep information accurate and up to date, website content may not always reflect the most current veterinary advice, availability, pricing, products, services, promotions, or clinic arrangements.

Nothing on this website is intended to replace professional veterinary advice, diagnosis, or treatment. You should not rely on website content as a substitute for advice from a registered veterinarian who has examined your pet or assessed your pet’s individual circumstances.

3. Veterinary advice and emergencies

This website, including any articles, service descriptions, frequently asked questions, contact forms, emails, or online messages, does not provide emergency veterinary advice.

If your pet is unwell, injured, distressed, or you are concerned your pet may need urgent care, please telephone the clinic directly or contact an emergency veterinary hospital.

Do not use website forms, email, social media messages, or online enquiries for urgent or emergency matters.

4. Appointments and bookings

Any appointment request, booking enquiry, or online booking made through this website or a linked booking platform is subject to confirmation and availability.

Submitting a form or request does not guarantee that an appointment has been booked unless you receive confirmation from us or from our authorised booking system.

We may need to contact you to confirm details, request further information, reschedule an appointment, or advise that a requested appointment time is unavailable.

5. Services, products, and pricing

Information about services, products, fees, estimates, packages, promotions, and availability is provided as general guidance only and may change without notice.

Any prices displayed on the website are subject to confirmation by Little Pet Vet and may vary depending on your pet’s individual needs, clinical assessment, treatment required, medications, diagnostics, procedures, consumables, or other circumstances.

We will endeavour to provide clear information about fees and estimates where appropriate. However, final costs may differ from any general information or estimate provided, particularly where your pet’s condition, treatment needs, or clinical circumstances change.

6. Medicines, prescriptions, and treatment requests

Requests for medications, prescriptions, repeat prescriptions, food, parasite prevention, or other products are subject to veterinary assessment, legal requirements, professional obligations, stock availability, and our clinic policies.

We may decline, delay, or require an appointment before supplying a medication, prescription, product, or treatment if we consider it necessary or appropriate for your pet’s safety, legal compliance, or veterinary care.

7. Client and pet information

If you submit information through this website, you agree that the information you provide is accurate, complete, and not misleading.

You are responsible for ensuring that any information you give us about yourself, your pet, your pet’s medical history, medications, behaviour, symptoms, or previous treatment is accurate and up to date.

Our handling of personal information is described in our Privacy Policy.

8. Third-party websites and platforms

This website may contain links to third-party websites, platforms, tools, maps, booking systems, payment providers, social media pages, or other external services.

These third-party services are not operated or controlled by Little Pet Vet. We are not responsible for the content, availability, security, privacy practices, accuracy, or operation of third-party websites or platforms.

You should review the terms and privacy policies of any third-party service before using it.

9. Website availability and security

We aim to keep this website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors, viruses, or harmful components.

You are responsible for using appropriate security measures when accessing the internet, including using secure devices, software, and networks.

We may update, suspend, restrict, or discontinue any part of the website at any time without notice.

10. Intellectual property

Unless otherwise stated, all content on this website, including text, images, graphics, logos, layout, design, branding, documents, and other materials, is owned by or licensed to Little Pet Vet.

You may view and use the website for personal, non-commercial purposes.

You must not copy, reproduce, adapt, distribute, publish, modify, upload, transmit, display, or use any website content for commercial purposes without our prior written consent, except as permitted by law.

11. Acceptable use

You must not use this website:

  • for unlawful, fraudulent, misleading, abusive, or harmful purposes;
  • to interfere with the operation, security, or performance of the website;
  • to upload or transmit malicious code, viruses, spam, or harmful material;
  • to attempt to gain unauthorised access to any system, account, data, or network;
  • to impersonate another person or misrepresent your identity;
  • to submit false, incomplete, offensive, or misleading information; or
  • in a way that may damage the reputation, systems, or operations of Little Pet Vet.

12. Reviews, feedback, and user content

If you submit reviews, feedback, testimonials, comments, images, or other content to us or about us, you are responsible for ensuring that your content is accurate, lawful, and does not infringe the rights of any other person.

We may use feedback or reviews for business improvement, client communication, or marketing purposes, where appropriate and lawful.

We may remove, decline to publish, or request removal of content that we consider inaccurate, misleading, offensive, inappropriate, or unlawful.

13. Limitation of liability

To the maximum extent permitted by law, Little Pet Vet is not liable for any loss, damage, cost, or expense arising from or in connection with your use of this website, your reliance on website content, any interruption to the website, or any third-party website or platform linked from this website.

Nothing in these Terms of Use excludes, restricts, or modifies any rights, guarantees, remedies, or protections that cannot be excluded, restricted, or modified under the Australian Consumer Law or any other applicable law.

14. Australian Consumer Law

Our services and products may come with rights and guarantees under the Australian Consumer Law and other applicable laws.

Nothing in these Terms of Use is intended to limit your rights under the Australian Consumer Law or any other rights that cannot lawfully be excluded.

15. Privacy

We collect, use, store, and disclose personal information in accordance with our Privacy Policy.

By using this website or submitting information through the website, you acknowledge that your personal information will be handled in accordance with our Privacy Policy.

16. Changes to these Terms of Use

We may update these Terms of Use from time to time.

The current version will be published on this website and will take effect from the date stated above. Your continued use of the website after any changes are published means you accept the updated Terms of Use.

17. Governing law

These Terms of Use are governed by the laws of Western Australia.

You agree that the courts of Western Australia will have jurisdiction in relation to any dispute arising from or in connection with these Terms of Use or your use of this website.

18. Contact us

If you have any questions about these Terms of Use, please contact us.

Email: reception@littlepetvet.com.au
Phone: (08) 6119 9166
Address: Suite 8, 10 – 18 Ewing Street Bentley 6102

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